Volcano Communications
Frequently Asked Questions:

Ask Dr. Webbie

Answers to Your Internet Questions

Is there an Internet question you'd like to see answered in a future edition of Website Compass? Email your question to DrWebbie@WebsiteCompass.com.

To assist him in answering your question as specifically as possible, be sure to include the following: the name of the browser you are using (i.e. Microsoft Internet Explorer 7.0, Firefox 2.0, etc.), the name of the email software you are using (i.e. Microsoft Outlook Express 6.0, OS 10.4 Mail, etc.), and the version of your system software (i.e. Windows 98, Windows XP, etc.)

QUESTION: On Facebook, what's the difference between the terms Unfriend, Block, Unfollow, and Snooze?

Facebook offers you a range of ways to end or limit the interaction you have with other users. Here's what each of the terms mean:

When you Unfriend someone, the person will be removed from your friends list, and you'll be removed from theirs as well. The person you Unfriend won't be notified. If you later decide you want to be friends with the person, you'll need to add them as a friend again.

When you Block someone, they will no longer be able to do the following:

When you Unfollow a person, you won't see their posts in your News Feed, but you'll still be friends with them on Facebook. You can also Unfollow a Page or group.

When you Snooze a person, Page, or group, it prevents you from seeing their posts in your News Feed for 30 days. The person, Page, or group you've snoozed won't be notified. To learn more about these and other ways to manage your Facebook account, visit the Help Center at facebook.com/help.

QUESTION: When should I reboot my computer and what are the benefits of doing so?

Rebooting a computer can be an effective troubleshooting step to help resolve issues such as internet connectivity problems, slow browser response, and software malfunctioning. Essentially, rebooting "starts over" any code that may be working improperly.

You may want to reboot your computer in these situations:

There are many benefits to rebooting your computer. First of all, it flushes RAM (Random Access Memory), which is your computer's main type of memory that handles short-term tasks and data. When you reboot, you flush out all the random, unimportant, and temporary data bogging down your device. This can help your computer run more quickly.

Rebooting can also help resolve some internet connectivity issues. When computers lose their connection to the internet, rebooting will reset the connection. However, if this step doesn't solve your connectivity issues, you may have to reboot your router or contact your Internet Service Provider for assistance.

Computers that go without reboots for extended periods are prone to an assortment of annoying bugs and glitches including programs running at a slower pace than usual and unexpected system freeze-ups. Rebooting your computer will prevent the systems' processors from becoming overloaded and provide them with ample time to recharge.