FREQUENTLY ASKED QUESTIONS:
Is there an Internet question you'd like to see answered in a future edition of Website Compass? E-mail your question to DrWebbie@WebsiteCompass.com.
Be sure to tell Dr. Webbie what web browser you are using (Microsoft's Internet Explorer, Netscape's Navigator, etc.), AND what type and version of e-mail software you are using (Microsoft's Outlook Express 5.5, Netscape's Communicator 4.7, etc.) to assist him in answering your question as specifically as possible.
Q: I only want to accept cookies from certain websites which I trust. Is this possible? I have Internet Explorer 6.
A: You’re in luck. In Internet Explorer 6, it’s fairly easy to do this. Here’s how to only accept cookies from trusted websites in Internet Explorer 6:
1. With Internet Explorer 6 open, click on “Tools” in the menu bar. Select “Internet Options” from the drop-down menu.
There are also several third-party cookie managing applications available for different browsers. If you’re interested in using any of these, do a Web search (at a search engine like Google.com) for “cookie managers” and browse through the results.
Q: How do I “format” a CD for use as a backup device?
A: I’m assuming you already own a CD-R (R=recordable) or CD-RW (RW=rewriteable) capable drive. If you only have a CD-ROM (ROM=
To write (or burn) data to a CD, use the software that came with your CD drive. If the CD burner was bundled with your computer, chances are you already have this software installed. A few examples of such software are Toast, Easy CD Creator and Nero. If you have a newer operating system like Windows XP or Mac OS X, you can also use the system’s inherent burning software.
Here’s how to burn a data CD in Windows XP:
1. Insert a blank CD-R or CD-RW disc in your CD drive. (Remember you need a CD-R or CD-RW drive.) A dialog box will open and ask if you want to open a writable CD folder. Click “OK.”
Q: How can I set my computer to automatically download Internet files when the Internet is not crowded (i.e., 1:00-5:00 AM)? I have a slower modem, so large files can take a while to download.
A: To schedule automatic downloads of files during non-peak hours of Internet use, you’ll need a progam called a “download manager.” There are numerous such programs available and they vary in features, price and ease-of-use. Some of the features you’ll want to keep an eye out for include: download scheduling, the ability to resume stopped or interrupted downloads and simultaneous connections for speedier downloads.
For a fairly comprehensive list of download manager programs, visit http://www.download.com and search the site for the phrase “download manager.” You’ll be presented with a list of such programs to choose from– both freeware and shareware. This list can then be sorted by user ratings, total number of downloads and the date the program was added to the site. You can also read reviews of different download managers. (Note: Some of the free ones are ad-supported and will serve banner ads in their interfaces.)
Q: How do I delete an e-mail message that I sent that was undelivered? It keeps coming back and is becoming a nuisance.
A: There are various reasons for undeliverable e-mail. These can range from things like having an invalid e-mail address, being too large for the recipient’s mailbox, getting blocked by spam filters, or many other “technical” difficulties.
If it’s your e-mail program warning you that the message is undeliverable, the message may be in your e-mail program’s “Outbox” folder and your program is trying to automatically resend it periodically. If this is the case, simply open up the “Outbox” folder and delete the culprit message from the list.
Otherwise, if you are receiving an “undeliverable e-mail” message from an e-mail server, you may have to just wait it out. Some servers are set to attempt delivery several times before cancelling the message. Here are a few steps to make sure “undeliverable mail” doesn’t happen in the future:
1. Make sure you have the correct address in the “To:” field.
Q: When I’m on the Internet and visit certain sites, some links don’t work, while other pages work fine. What could be the problem?
A: It sounds like you might be at a site that uses “scripting” for their navigation links. Here are a couple of possible remedies if this is the case:
1. Make sure “scripting” is enabled in your browser. You can check this by clicking on “Tools” in the menu bar, selecting “Internet Options,” clicking on the “Security” tab, and then clicking on the “Custom Level” button. Then scroll down to the “Scripting” section and check the “enable” button.
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